Case Study
WorkSafe BC is a Crown Corporation organization dedicated to improving workplace safety across all industries in the province of British Columbia, Canada. The organization is interested in reaching the broadest possible audience and must teach thousands of workers and supervisors across every industry from forestry to hospitality.
To achieve its workplace safety goals, WorkSafe BC enlisted Udutu to assist with the development of course content, and then deploy the training to tens of thousands of workers located all across the province, even in remote locations with varying levels of connectivity. One challenge WorkSafe BC has is keeping track of which industries and which companies are represented by the participants who take their courses.
WorkSafe BC makes its training content free to use but requires user information to commence with coursework. In some cases, WorkSafe BC online training content is used to issue certifications. As well, many companies request permission to re-use the courses, in whole or in part, sometimes with customizations or branding changes, and WorkSafe BC has been generous in sharing its intellectual property to make this happen. Udutu has assisted WorkSafe BC to make all of this possible, including helping develop course content and subsequent LMS management. One course alone, “Supervising for Safety,” has more than 23,000 active learners registered.
Case Study
This multi-billion dollar Israeli owned, US based oil company has acquired several subsidiary retail outlet companies, giving it more than five hundred convenience stores and retail fuel outlets. With several different brand names, corporate cultures, and hiring and training policies, they wanted to establish an online orientation and training system in their retail outlets. Their goal was to establish a global culture, establishing a strong understanding of its mission, mandate, policies and opportunities.
Among other things, the courses’ design and distribution had to take into account the company’s tight security procedures, bandwidth issues in outlying areas, and a wide variation in levels of computer literacy amongst employees. The online learning courses covered general orientation and company policies and a series of mandatory certification courses such as handling liquor, ephedrine and tobacco, and a course in food handling, sanitation and safety procedures, such as dealing with a robbery.
These courses are delivered using a custom iteration of our LMS Udutu developed for customized laptops and mobile tablets. Although the initial project involved only the retail division, Udutu has expanded its offerings into the refineries and head office.